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TRAINING OF TRAVELSMART OFFICERS, 2003

GETTING STARTED

This section will help to get you started on the Four Step Training Guide.

  1. Welcome!
  2. Purpose and Structure of this Training Resource Guide
  3. How to Use this Guide
  4. Introducing the Developers

Welcome!

Welcome to the Training Resource Guide prepared for TravelSmart officers throughout Australia. This Guide was produced by the Australian Greenhouse Office (AGO). As the world's first government agency dedicated to cutting greenhouse gas emissions, the AGO is leading Australia's action to achieve effective sustainable results.

Global warming presents challenges for the way we live and work. Addressing this will require changes for industry, governments at all levels and the community at large. There are many opportunities to reduce greenhouse gas emissions. The transport sector is particularly important in this respect because it is the fastest growing emissions sector in Australia and so provides significant opportunities for greenhouse gas abatement.

Ferry Trip

One strategy for reducing emissions from the transport sector is to develop and use alternative fuels such as compressed natural gas (CNG) and liquefied petroleum gas (LPG). The Government also has a comprehensive package of measures designed to help consumers make informed choices about the fuel efficiency of their motor vehicles. More recently, measures designed to influence people's travel behaviour, in ways which reduce reliance on the private car for travel, have been identified as key opportunities for reducing greenhouse gas emissions.

Cities have been the source of prosperity and economic wealth for centuries with their diversity of skills and cultures. Yet today, the economic progress of urban areas is being choked by congestion and traffic problems. For cities to develop as social and economic centres, good access is essential - but mobility choice must be sustainable and environmentally friendly. More effective management of travel demand is one of the most efficient ways of facilitating the mobility of people in densely populated areas, giving them easier access to jobs, education and leisure activities.

TravelSmart officers work at the forefront of implementing initiatives designed to manage travel demand at the local level. This is very much an emerging field in Australia so it important for TravelSmart officers to have access to adequate resources and training. This training resource guide is an important first step developing this discipline within the transport profession.

Purpose and Structure of this Training Resource Guide

This Training Resource Guide aims to provide TravelSmart officers throughout Australia with access to a structured kit of material to assist them in developing and delivering TravelSmart programs.

The Training Resource Guide is designed as an on-line training or orientation program for new TravelSmart officers. It will help you to understand:

The Training Resource Guide is structured around four key steps

While this Training Resource Guide is primarily intended for individuals employed as TravelSmart officers, members of the public, school teachers and officials as well as employer representatives will also find this material of value.

How to use this Guide

This Resource Guide has been developed to facilitate a layered approach to your training about TraveSmart.

The training program is set out as a four step journey. Begin by developing an appreciation of the what is involved in each of the four steps. You can do that by clicking on each of four steps in the Home Page. Look over the outline of each step. Once you have a feel for the main steps, or components in the training program you can start to look at individual steps in more detail. This is often referred to as a layering strategy to building understanding. Don't get bogged down in details at first. Begin by skim reading or reviewing the material and then you can spend more time on particular topics to develop deeper understanding.

The guide recognises that TravelSmart officers will often be focussing on a particular travel segment. For this reason, material in each of the steps is specially tailored for TravelSmart officers working on programs in the

In parts of this Training Resource Guide you will be able to select the application of most interest to you. That will tailor the information presented to ensure it is most relevant to your interest. Of course, you will also be able to select information on the other application areas to see where there may be differences in the tools or methods used to promote and deliver the TravelSmart message to different travel segments.

Introducing the Developers

This Training Resource guide has been produced by Associate Professor Geoff Rose and Deb Wagner from the Institute of Transport Studies in the Department of Civil Engineering at Monash University. They worked closely with David Meiklejohn, Manager TravelSmart for the Victorian Sustainable Energy Authority. This Training Resource Guide builds on the curriculum for training TravelSmart Workplace officers conducted in Victoria. David Meiklejohn runs the Victorian training program as a face-to-face workshop. Geoff Rose and Deb Wagner have expanded the scope and adapted the material for delivery via the world wide web.

Geoff Rose is the Director of the Institute of Transport Studies in the Civil Engineering Department at Monash University. Geoff's professional interests include transport planning, travel behaviour research and application of advanced technology to transport operations. He is a member of the Institution of Engineers, Australia, the Institute of Transportation Engineers and the Australian Institute of Traffic Planning and Management. Geoff teaches Transport and Traffic Engineering along with Transport Planning in the undergraduate civil engineering program and is responsible for four units in the distance education postgraduate program in Transport and Traffic. Those postgraduate subjects cover diverse fields including Transport Planning and Policy, Traffic Engineering Fundamentals and Intelligent Transport Systems. Geoff was one of the developers of 'Travel Blending', an Australian travel awareness initiative originally developed as part of the NRMA Clean Air 2000 campaign. He retains an active teaching and research interest in the field of travel behaviour change.

Deb Wagner has worked on this project part time as a research assistant at the Institute of Transport Studies. Deb is currently undertaking postgraduate study in the field of health promotion and specialising in the application of health promotion in the transport sector. She is also working with Steer Davies Gleave as a member of the community contact team involved in the pilot of the TravelSmart Communities program in Elwood, Victoria. Her professional background includes extensive experience in training for customer service and as an Energy Advisor providing advice on domestic energy conservation.